Privacy policy

Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit rovena.shop (the "Website") or make a purchase.

Personal Information We Collect

When you visit our Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Website, and how you interact with the Website. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
Log files track actions occurring on the Website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Website.

When you make or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card details, PayPal username, email address, and phone number). We refer to this information as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Information

We generally use the Order Information we collect to fulfill orders placed through the Website (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). We also use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud;
Provide you with information or marketing relating to our products or services in line with the preferences you have shared with us.

Our third-party suppliers and warehouses receive information about the contents of the order and the buyer’s shipping address. This information is necessary to arrange delivery. Various suppliers work with our store, and each order may be fulfilled by a different company. If you would like to know which supplier or warehouse has received information regarding your order, please contact us.

We use the Device Information we collect to help us screen for potential risks and fraud (particularly your IP address) and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website and to assess the success of our marketing and advertising campaigns).

By using our Website, you consent to third parties processing your IP address to determine your location for currency conversion purposes. You also consent to that currency being stored in a session cookie in your browser (a temporary cookie automatically removed when you close your browser). This allows us to ensure that the selected currency remains consistent during your browsing session so prices can be displayed in your local currency.

SMS Marketing and Notifications

By entering your phone number at checkout, initiating a purchase, completing an order through our form, or searching on our Website, you agree to receive SMS notifications (regarding your order, including abandoned cart reminders) and SMS marketing offers. This may include up to six SMS messages per month. You acknowledge that consent is not a condition of any purchase.

If you no longer wish to receive SMS marketing messages and notifications, you may reply STOP to any SMS sent by us or use the unsubscribe link included in any of our messages. You understand and agree that alternative methods of opting out will not be considered a valid means of unsubscribing. Standard messaging and data rates may apply.

If you have any questions, you may reply HELP to the SMS you received or contact us for more information. Follow the procedures above to stop SMS marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use WordPress/Shopify to power our online store.

You can learn more about how these platforms use your Personal Information by reviewing their respective Privacy Policies.

We also use Google Analytics to help us understand how our customers use the Website. You can learn more about how Google uses your Personal Information in Google's Privacy Policy and opt out of Google Analytics if desired.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, court order, or other lawful request for information, or otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

To learn more about how targeted advertising works, you may visit the educational resources provided by the Network Advertising Initiative (NAI).

You can opt out of targeted advertising through the relevant settings provided by Facebook, Google, Bing, or through the Digital Advertising Alliance's opt-out portal.

Do Not Track

Please note that we do not alter our Website’s data collection and usage practices when we receive a "Do Not Track" signal from your browser.

Your Rights

If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. To exercise this right, please contact us at info@rovena.shop.

Additionally, if you are a resident of Europe, we process your information in order to fulfill contracts we might have with you (for example, if you place an order through the Website) or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.